Part of the reason I'd played at Phoenician was because of their elegant, slick, crisp, smooth-running interface. They used software they'd licensed from Real Time Gaming, which is also used by many other online casinos.
Their new software is, as best as I can tell, the January 2003 release of the Viper engine from Microgaming. One aggrivating feature is that after you download the 5 MB software package and install it, you get three games (a blackjack version, a slot machine, and something else I don't recall. Other games have to be downloaded as needed, and you can't download them to test them without a balance in your online account.
The graphics are pretty blocky and appear to have been designed for a 640 x 480 screen. Ick.
But the worst part: I couldn't find multiplayer poker, so I e-mailed the casino. Their response:
Dear Sir/Madam,
Thank you for contacting Customer Support.
Unfortunately multiplayer poker is no longer available at the casino. however if you would like to partake in this game, we suggest Aztec Riches poker at [some hyperlink I see no need to advertise]
Please do not hesitate in contacting us if you have any further questions or comments.
I don't know what decision-making process they went through to make this change, but at least from the poker standpoint, if you're making a 5% vig off of every pot, you're essentially just printing yourself money every time a game's played. Maybe RTG's cut was too big or something, but this just seems like a dumb move to me.
Time to go elsewhere.
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